Privacy Policy

Overview

At Golden Tigers ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website golden-tigers.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our platform
• Make a purchase or transaction
• Subscribe to our newsletter or promotional communications
• Contact our customer support team
• Participate in surveys, contests, or promotions
• Leave reviews or feedback on our products

This information may include:

• Name, email address, and contact information
• Payment information and billing details
• Gaming platform usernames and account details
• Communication preferences and marketing consents
• Purchase history and transaction records

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns:

• IP address, browser type, and operating system
• Device identifiers and hardware information
• Pages visited, time spent, and navigation patterns
• Referral sources and search terms used
• Cookies and similar tracking technologies data

How We Use Your Information

We use the collected information for various legitimate business purposes:

Service Provision

• Processing and fulfilling your orders and transactions
• Delivering digital products and redemption codes
• Managing your account and user preferences
• Providing customer support and technical assistance
• Communicating about your orders and account status

Business Operations

• Improving our website functionality and user experience
• Analyzing usage patterns and customer behavior
• Developing new products and services
• Conducting market research and analytics
• Preventing fraud and ensuring platform security

Marketing Communications

• Sending promotional emails and special offers (with your consent)
• Personalizing content and product recommendations
• Notifying you about new products and updates
• Managing loyalty programs and rewards

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial transactions
• Email marketing and communication services
• Website hosting and technical infrastructure
• Customer support and help desk services
• Analytics and performance monitoring

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Investigate fraud or security breaches
• Enforce our terms of service and policies

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• PCI DSS compliance for payment processing
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Secure cloud infrastructure with backup protocols

Operational Security

• Limited access to personal data on a need-to-know basis
• Regular staff training on data protection practices
• Incident response procedures for security breaches
• Regular data backup and disaster recovery planning

Your Rights

You have several rights regarding your personal information:

Access and Control

• Right to access and review your personal data
• Right to update or correct inaccurate information
• Right to delete your account and associated data
• Right to restrict or object to certain data processing
• Right to data portability and export

Marketing Preferences

• Opt-out of marketing emails at any time
• Update communication preferences in your account
• Control cookie settings in your browser
• Manage notification preferences

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and gather analytics data. Our cookie policy includes:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences or our cookie management tool. For more detailed information, please review our Cookies Policy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify users via email for significant changes
• Provide notice through our website or services

We encourage you to review this policy regularly to stay informed about how we protect your information.